FAQs

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Albania Uncovered connects you with certified local tour guides who offer authentic, personalised experiences across Albania. We vet every guide so you explore with confidence.

Enjoy curated tour packages, transparent pricing, secure bookings, and direct communication with your guide. Free cancellation up to 24 hours before the tour.

Albania Uncovered is a tourism marketplace connecting travellers with professional local guides and destination content across Albania.

Travellers consistently praise the local knowledge of our guides and the ease of booking. Read verified reviews on each guide and tour page.

Register as a guide, complete your profile, and submit it for admin approval. Once approved you can create tour packages and accept bookings.

A valid guide licence or relevant certification is required. Upload a copy during profile setup.

Payment is collected either on the day of the tour (cash) or processed after confirmation (online). Payouts are made weekly.

Yes — you set adult and child prices per tour package. Group discount thresholds are also configurable.

Anyone can browse destinations and book tours as a guest. Guides and bloggers register for dedicated portal access.

Yes. Registration is free for all users. A small service fee applies to confirmed bookings.

Yes — free cancellation is available up to the hours specified on each tour package.

Once a booking is confirmed, the guide's contact details are revealed in your booking page.

Use the Contact Us page or email support@albaniauncovered.com. We aim to respond within 24 hours.

You will be notified immediately by email. A full refund or rebooking option will be offered.

All reviews are checked by our team before publication to ensure they meet community guidelines.

Yes. All transactions are encrypted and processed by trusted payment providers.

Use the Contact Us page and select "Suggestion" as the subject. Our content team reviews all suggestions.

Absolutely. We welcome ideas that help us serve travellers better.

Click "Report" on any listing or contact us directly with the details.

Yes — the guide portal includes a feedback section.

Contact Us!

Bulevardi "Bajram Curri", Tiranë, Albania